Concierge medicine is a personalized approach to primary care that allows your physician to provide a more individualized healthcare experience. Members pay a monthly or annual membership fee for non-covered amenities and services, such as wellness planning, extended appointment availability, and non-clinical care coordination not billed to insurance.

To offer a more personalized care experience, with more time with your physician, wellness-focused services, and reduced administrative burden.

Yes. Your membership is not health insurance and does not replace your health insurance coverage.

Yes. Many members maintain commercial insurance, Medicare, Medicare Advantage, or other coverage alongside their membership. The membership fee covers only non-covered concierge amenities. Covered medical services continue to be billed to your insurance in the usual way. Our network status varies by plan. We will provide more details as they become available.

Covered, medically necessary services are billed to your insurance in the usual way, the same as for any patient. Your membership fee covers only non-covered amenities and services and is separate from charges for covered care.

Depending on your selected membership plan, membership includes non-covered amenities and services such as extended appointment availability, wellness and prevention planning, and non-clinical care coordination not billed to insurance (such as help scheduling and organizing your care). Please see the Membership Menu for a full list of benefits by membership plan.

Some specialized services such as IV therapy, hormone optimization, peptide therapies, PRP, cosmetic services, and certain procedures have separate fees that will be disclosed to you in advance.

Yes. Your physician will continue coordinating care with specialists when appropriate. Whether a specific specialist is covered, and at what cost, depends on your own insurance plan and that specialist’s network status, not on your concierge membership. Coverage for specialist care is the same as it would be for any patient with your plan.

Yes, when medically appropriate. Medication costs are separate from membership fees.

Our practice maintains a limited patient panel by design, which allows for greater appointment availability than a traditional primary care practice. Specific availability cannot be guaranteed and may vary.

Depending on your selected membership plan, after-hours access for non-urgent matters is available by phone, text, or e-mail. For urgent medical concerns, follow the same clinical guidance available to all patients, and always call 911 for emergencies.

Home visits are a non-covered convenience, available only if included in your selected membership plan or arranged separately. Any covered, medically necessary care provided is billed to your insurance the same as for any patient.

Yes, when medically appropriate and covered by your insurance. Any telehealth beyond your insurance coverage will be included in your selected membership plan.

Hospital and emergency costs are not included in your membership plan.

Yes. Memberships may be canceled according to the Membership Agreement.

Yes, unless canceled pursuant to the Membership Agreement. Advance notice will be provided before any material changes to fees or benefits. Please review the Membership Agreement for complete auto-renewal terms and cancellation rights.

Membership fees are automatically charged using an authorized credit card or ACH payment method.

We’ll notify you and provide an opportunity to update your payment information. Membership benefits may be suspended if payment issues remain unresolved. Any suspension affects non-covered membership amenities only. It does not change your access to covered medical care, which continues to be billed to your insurance in the usual way. We will not end an active physician-patient relationship without reasonable notice, consistent with applicable requirements.

Our concierge practice model is ideal for patients seeking a more personalized care experience, greater appointment availability, preventive and wellness planning, and a continuous relationship with their physician.